Questions we’re often asked
The documents I need storing contain sensitive information. Are your facilities safe?
We understand that a lot of trust is placed in us when people choose us to store their belongings, and we take that seriously. Our storage facilities are fully alarmed and monitored 24 hours a day. The area is also under constant CCTV surveillance, meaning that nothing can happen without us knowing.
Will my documents be insured?
While most documents don’t hold much intrinsic value, we appreciate that sometimes they do. Anything that we store is automatically insured up to £50,000.00, however, if your documents exceed that value, you can insure them for a higher amount.
This can either be done through us or through your own means; it’s worth checking if the documents can be added on to your home insurance policy, as this can often save quite a bit of hassle and money compared to arranging for a new policy.
I don’t have a means of transport – will you be able to pick up my documents?
Part of what makes the storage solution we offer so useful is that we offer a complete service. If you don’t have a vehicle, or simply don’t have the time to drive to our facilities, we can pick up your boxed documents at a time that’s convenient for you.
Our highly trained team will treat them with the utmost care, and we’ll store them in a safe environment until you’re ready to get them back. If you need access to any of the documents while they’re in our facilities, we can arrange for it, just contact us to organise for a time and date. When you’re ready to take your documents back into your own care, you can either pick them up or we can drop them off at an address of your choosing.
How much does your document storage service cost?
How much the service costs depends on a number of factors. These include how many boxes need storing, how long you need them stored for, and whether or not you need them to be picked up and dropped off.
To get an estimate on costs, you can fill out our online form, which shouldn’t take longer than two minutes to complete. After you’ve sent in the form, we try to provide an estimate within 24 hours. If you’d prefer to speak to someone, you can also give our team a call on 020 8368 7779.
Why should I choose your document storage service?
With over 50 years of experience in the removals and storage trade, we’re incredibly confident in our ability to offer an exemplary service. As a complete service, we provide a high level of convenience, with our pick-up and drop-off options.
Compared to organising separate storage and delivery services, you’ll likely save yourself a lot of hassle and some money. As the administration costs are combined, it ends up being efficient and thus cost-effective.
